Delivery Policy

Enjoy FREE shipping for all kits and orders over $100 CAD. For orders totaling $0 - $99.99 CAD, a shipping charge of $8.95 CAD applies.

All orders will be shipped from our UK warehouse via international couriers such as DHL or another suitable carrier. Each order will have a tracking number, and shipping typically takes 5-10 business days to reach Canada.

For all other countries, we use DHL or another international courier to deliver our parcels. All orders outside the UK have a tracking number, and shipping typically takes 3-10 business days, depending on the destination.

Shortly after placing your order, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your order.

Please note that if there are no scan events within the first 24 hours of shipment, the system may take a day or two to update. If your order does not arrive within 15 business days, please contact us, and we will follow it up with the courier service.